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Donation & Vote Pts Lost, Items Not Received!

donation points vote points lost account problem whyy

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#1 tsukuyiomi

tsukuyiomi

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Posted 04 May 2017 - 01:26 PM

Realm: Sargeras (Legion)

Account name & mail: (waiting for PM to say my account info)

Characters name: Aphextwink

Issues: 

Lost 40 Donation Points. I am active in account. Didn't provide account acess to anyone, and didn't spend them. Is there a possible way to see how they were spent? (can't show any proof about this sadly... i just had 47 donations, and some days ago logged in to see only 7 there)
 

Purchased 2 times Off-Hand ''Fan of fiery Winds''  [ http://www.wowhead.c...of-fiery-winds ] with 50 votes each, and didn't receive anything in my mailbox. Although I did receive the Shard of Azzinoth - I purchased those at that time. Website problem, I suppose?!  

I can't proove better about my purchase, simply because I wasn't expecting this at the moment. 


Proof: 

No new Mail. But got the Shard of Azzinoth although http://i.imgur.com/ncgDBPF.png

No Off-Hand there http://i.imgur.com/6cc3Nf7.png


-------------------------------------------------------------------------------------------

Realm: Sargeras (Legion)

Account name & mail: (waiting for PM to say my account info)

Characters name: Moonrae
 

Issues: 

After this, I logged in my main's account and tried to get Schematic: Speciallized Retinal Armor.
And this time I did SS my purchase. http://www.wowhead.c...d-retinal-armor


Logged my char and again, didn't receive the Recipe, and lost again 50 vote points.


Proof: 

Me before purchasing (97 votes) http://i.imgur.com/NnN7BRf.png

Me purchasing (lost 50 votes) http://i.imgur.com/B1Z6gbP.png

And again didn't receive mail. The recipe was not added as you can see here http://i.imgur.com/OFEG8xi.png




There is no easy way to proove this kind of stuff, but I beg some help here. Loosing DP's and these kind of stuff s not nice. It happenned several times on my accounts, due to website problems.

Is there any way to see my account history? How those donations were spent? And to proove that I really bought those items and didn't receive them?

As I spent some time to make this report, I would really appreciate some help.
If so, PM me here, ingame or in Discord so I can write my account information.



Thank you in advance, Monster-WoW Staff.

 


moonrae 


#2 Honey

Honey

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Posted 26 May 2017 - 07:42 AM

Sent you PM, topic will be locked & moved.







Also tagged with one or more of these keywords: donation points, vote points, lost, account problem, whyy