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Banned Reason "failed Login Autoban"


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#1 miguel0899

miguel0899
  • Member
  • 2 posts

Posted 04 September 2017 - 03:49 PM

Hello, I don't understand my reason for ban of this account today I try to connect my account and couldn't because : "Failed login autoban" I don't understand the reason.
my character is Kow


#2 Sylvatic

Sylvatic

    GameMaster

  • Realm Leader
  • 495 posts

Posted 04 September 2017 - 06:41 PM

Hey,

 

You were automatically banned by the bot after typing wrong information multiple times. Ban time is 10minutes to prevent auth. bypass exploiting.

If you have forgotten your password then try restarting it through the website login screen, if you can't but you have evidence that the account belongs to you consider sending me a PM with these informations:

 

Account name:

Registered E-mail:

Screenshots: (Screenshot[s] from the character on the account you cannot access) - Multiple screenshots would be nice

Specific details which proves that the account belongs to you: e.g. "I also have a character called Miguella on the same account and i also have a level 20 warlock called Powerwarlock"

 

 

Greetings,
Sylvatic


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